Payment

Orders cannot be created or shipped if payment has not cleared. Once payment is cleared, we will begin creating your order, our quoted processing time will begin from this date. If an incorrect price is shown due to technical/human error, we are not required to honour that price.

Confidentiality

All credit/debit card details are entered on a secured page and handled by Sage Pay or Paypal, to ensure the safety of our customers data. We are fully PCI compliant approved by Trustwave. We do NOT supply or share our mailing list with third parties, and you can opt out at any time.

Returns & exchanges

I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
 
I don’t accept cancellations
But please contact me if you have any problems with your order.
 
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalised orders

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Privacy policy

I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)
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